Help
help center
welcome to our help page — we got you. if you ever feel stuck, confused, or just need quick info, everything you need is right here.
shipping
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all orders are processed within 1–3 business days.
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standard shipping takes 3–7 business days depending on your location.
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once your order ships, you’ll get a tracking number automatically.
returns & exchanges
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you have 14 days from delivery to request a return or exchange.
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items must be unworn, unused, and in original packaging.
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to start a return, hit the “contact us” section below and send your order number.
order issues
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missing item? wrong item? damaged on arrival?
just contact us with your order number + pics and we’ll fix it asap.
payments
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we accept all major cards, apple pay, google pay, and shop pay.
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your payment info is fully encrypted — we never see or store your card details.
faqs
where’s my order?
check your tracking email. if it’s been over 3 business days with no update, contact us.
can i cancel my order?
only if it hasn’t shipped yet. message us asap.
do you ship internationally?
yes, we ship worldwide. shipping times vary by country.
contact us
need help? tap in.
email: cheapandelite@gmail.com
response time: 0–48 hours.